Last Updated: 6/17/2026
Heart Rides respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you contact Heart Rides, request a ride, sponsor our work, or submit a form on our website, we may collect:
– Your name
– Phone number
– Email address
– Pickup and drop-off details
– Requested ride date and time
– General ride details or special instructions
– Sponsorship or donation-related information
– Any message you choose to send us
Please do not submit sensitive medical information through our website unless it is necessary for us to understand your transportation request.
How We Use Your Information
We use the information you provide to:
– Respond to your questions
– Schedule or discuss ride requests
– Confirm ride details
– Communicate with you by phone, text, or email
– Provide customer support
– Manage sponsorship or community support inquiries
– Improve our services and website
How We Share Information
Heart Rides does not sell your personal information.
We may share information only when needed to:
– Respond to or complete your ride request
– Communicate with you about your request
– Work with service providers who help us operate our website or communication systems
– Comply with legal requirements
– Protect the safety of riders, drivers, staff, or the public
Medical and Emergency Information
Heart Rides provides non-emergency transportation support. We do not provide medical care, emergency transportation, ambulance services, or medical advice.
If this is an emergency, call 911.
Text Messages, Calls, and Emails
By contacting Heart Rides or submitting a form, you agree that Heart Rides may contact you by phone, text message, or email about your request.
Message and data rates may apply. You may ask us to stop contacting you at any time.
Cookies and Website Data
Our website may collect basic technical information, such as pages visited, browser type, device type, and general website usage data. This helps us understand how people use our website and improve it.
Data Security
We take reasonable steps to protect the information you share with us. However, no website, email, text message, or internet transmission can be guaranteed to be completely secure.
How Long We Keep Information
We keep information only as long as reasonably needed for business, service, legal, safety, or recordkeeping purposes.
Your Choices
You may contact us to ask questions about your information, request updates, or ask us to remove information when possible.
Contact Us
If you have questions about this Privacy Policy, contact us:
Heart Rides
Phone/Text: 503-593-6276
Email: heartridesaz@gmail.com
Location: Sun City, AZ
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